Frequently Asked Questions
Where do you ship?
Our shipping services are available solely for domestic deliveries within the United States.
How long does it take for you to process orders?
As each order is custom-made, please allow up to one week for processing before shipment.
What are your shipping procedures?
We offer Priority Shipping with an estimated turnaround time of three business days. However, please note that USPS may have exceptions and we cannot guarantee delivery time. Our shipping days are restricted to weekdays only, from Monday to Friday.
Which payment methods are accepted?
We accept Amazon Pay, Apple Pay, Visa®, MasterCard®, American Express®, Discover®, and PayPal®
How can I track my order?
After your order has been shipped, we will send you an email to verify the shipment along with a tracking number, which you can use to track the location of your package.
How can I cancel my order?
Once an order has been processed, it cannot be cancelled. If you have any queries regarding your order, please do not hesitate to reach out to us.
How can I return my order?
Our goal is to ensure your absolute satisfaction with every Rejuvenate Bath & Body item. If you have a receipt, you can return products for a full credit or exchange, exclusive of shipping and handling fees.
What is I received the incorrect order?
In the event that you receive an incorrect product, we will promptly provide a replacement without any additional charge.
How should I store my body butter?
To maintain the light and fluffy texture of our body butters, we suggest storing them in a cool and dry location away from heat.
Do you offer any options for wholesale purchases?
For wholesale inquiries, contact us via email at firstname.lastname@example.org
Please note that our products have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease. Additionally, during shipping, products may melt when exposed to heat.